1. Clients have the right to be treated with respect and courtesy.

2. Clients have the right to have their legal matter treated competently and diligently in accordance with the highest standards of the profession.

3. Clients have the right to independent professional judgment exercised on their behalf.

4. Clients have the right to an explanation of attorney's fees, costs and how they are computed.

5. Clients have the right to have their telephone calls returned promptly.

6. Clients have the right to be kept informed and to receive copies of important documents.

7. Clients have the right to determine whether or not to settle their case and to have that decision respected.

8. Clients have the right to confidentiality in the attorney-client relationship.

9. Clients have the right to be heard and understood.

10. Clients have the right to have their case handled by the lawyer they hired.

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Update date and time: 01/02/04 12:39 AM